This role is responsible for understanding, defining and documenting existing business procedures. Matrix is a friendly and pleasant office environment offering flexible schedules Monday-Friday.Position SummaryThis position is the linkage between IT and the departmental business units. Our mobile app technology provides ease of use to our client and employee in reporting claim information.Matrix Absence Management offers a full benefit package - Medical, Dental & Vision, including 401K match. Our highly customer centric approach is to try and duplicate the culture of our clients to make the experience seamless for employees. We partner with our clients Human Resources department to manage Workers' Compensation, Disability and/or Leave of absences until the claim is resolved or the employee returns to work. Matrix Absence Management is one of the top Third Party Administrators (TPA) supporting clients in absence management (FMLA/Disability/Workers' Compensation).